Court-Ordered Claim Re-Assessment

Background

Following a court order to re-open a seven-year-old weather related claim, the presiding judge granted the insurance carrier 180 days to complete all building inspections and provide full documentation of alleged damages. The scope included 300 plus commercial buildings across 80 properties with complex roofing and mechanical systems requiring detailed investigation, measurement, and photographic documentation.

Challenge

• Time-Sensitive Mandate: A strict six-month judicial deadline for all inspections and reports.
• Historic Claim Data: Limited original documentation and aged physical evidence.
• Multi-Structure Coordination: Numerous buildings requiring simultaneous field operations.
• Compliance Requirements: Reports needed to meet court and carrier evidentiary standards.

Solution

Parker Loss Consultants (PLC) mobilized immediately to assist the carrier in fulfilling the court's directive. Our construction consulting team:

• Conducted comprehensive on-site inspections of all structures.
• Completed photo documentation, diagrams, and measurement reports.
• Prepared itemized repair scopes and cost estimates using current construction pricing.
• Maintained clear communication among the insurer, legal counsel, and property representatives.
• Delivered structured, defensible documentation ready for inclusion in court filings.

Results

• All inspections and documentation completed within the 180-day deadline.
• Full compliance with judicial requirements for evidence and reporting.
• Organized, data-driven deliverables that supported the carrier's position in the legal proceeding.
• Efficient coordination minimized delays and ensured consistency across multiple inspection teams.